Past Programmes

The effects of the proliferation of small arms and light weapons are already on us in more ways than one; we can no longer pretend that all is well. The whole environment is tense. The security forces are trying their best, especially with their fancifully coded military operations like “Operation Crocodile Smile” and ‘Operation Python Dance”. Even if the two reptiles did what the code names suggested, how much blood would have been shed? How many women would have been husband-less and son –less? Still, because the situation has not abated even with all the different types and forms of dance and smile, this paper suggests additional solutions from a different angle, the professional management prism.

The team from WorkLife Training Professionals were at NEM Insurance PLC on Friday 26 April 2019 for an in-house training specially designed for NEM Insurance staff on Business Process Management. Twenty Six members of NEM Insurance staff attended the training programme.
The objective of the training programme was to ensure that NEM Insurance PLC continues to maintain a prime place in the competitive world of the insurance business. Businesses in today's global economy need to redefine their processes as existing processes might be too costly, too wasteful and often irrelevant to their intended purpose. Insurance businesses are based on trust and customers satisfaction are critical, therefore imbibing the culture of Business Process Management (BPM) provides the framework and tools to refocus business processes and achieve breakthrough improvements in quality, cycle-time and services while reducing costs.